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Marketing Support

Your Success is Our Top Priority

Based on the service selected from SproutLoud, a Local Marketing Coordinator or Marketing Assistant will make sure you get the most out of your marketing program. Our support team will guide you every step of the way while providing you with amazing, industry-leading customer service.

"Support has been excellent. I sent an email with my request and...boom...done! You all are great!"
- Debra Maclean, Cruise Planners

Local Marketing Coordinator

Are you saying to yourself, "these features and services sound great but I don't know how to get started?" We realize that self-service marketing might be overwhelming, so we provide a local marketing expert to help you make the right choices to grow your business.

Local Marketing Coordinators (LMCs) are committed to helping you maximize the branded resources you have access to, so you get the most bang out of your local marketing bucks. Your assigned LMC will work closely with you to understand your marketing needs, guide you through the process of selecting the right programs, and even help implement these programs for you.

Our LMCs are here to help with your local marketing and are truly invested in your success. So take a deep breath and relax. Ahhh feel better? Great! You can go back to running your business now.

Marketing Assistant

Marketing Assistants (MAs) are way more than customer service representatives. They are the go-to gurus of the SproutLoud online marketing portal and the front line resource for thousands of local business owners just like you.

Trusting SproutLoud to tend to your local marketing is serious business. When you contact an MA, they will treat your questions and requests with the same sense of urgency that you do. MAs spend countless hours on the marketing portal so they are fully equipped and happy to help you with:

  • Application functionality
  • Navigation questions
  • Billing questions
  • Order inquiries
  • Technical assistance

Contact an MA by phone, email or chat session. You'll get a live person who will help you every step of the way.

Using an optional screen sharing session, the MA can also walk through your issues and teach the proper solutions.

The MA will follow up with you throughout the entire process to ensure that all of your questions have been answered.

Once a solution has been put in place, you're on your way to being a happy camper with a thriving local business!